At Nature's Secret LLC, we GUARANTEE satisfaction. We offer a 100% guarantee on all of our products (given that the product is NOT opened, used, nor consumed). For a full refund, contact Nature's Secret LLC by phone or email within 5 business days of receiving what appears to you as a faulty product (please take pictures if damaged upon arrival) in order to document any issues so that we can use your photos to make any USPS shipping claims.
After the above is completed, please return the unused product back to Nature's Secret LLC for internal analyses. You are more than welcome to use the mail option of your choice.
Please return any unwanted, unopened product to: